Privacy Policy

Introduction

Tree Help Cheshire ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal identification information: Name, email address, phone number, and any other details you provide via our contact form.
  • Usage data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
  • Technical data: IP address, browser type, device information, and operating system.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request.
  • Improve our website and tailor your experience.
  • Send relevant communications where you have consented.
  • Comply with legal obligations.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Your Rights

Under applicable data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

Third-Party Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our website and delivering services, subject to strict confidentiality agreements.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

If you have any questions about this Privacy Policy, please contact us.