Frequently Asked Questions
The cost of tree surgery depends on the size and species of the tree, the type of work required and how difficult it is to access. Simple jobs such as pruning a small ornamental tree are usually far cheaper than removing a large mature tree close to a property. We always provide a clear, fixed quotation before any work begins, so you know exactly what you will pay. The best way to get an accurate price is to send us some details and photos, and we will be happy to advise.
You may need permission before felling a tree, especially if it is protected by a Tree Preservation Order (TPO), is in a conservation area or is protected by planning conditions. Felling or pruning a protected tree without consent can lead to large fines, so it is always worth checking first. We can inspect the tree, help you identify whether any restrictions apply and, where needed, support you through the consent application process. If you are unsure about the legal position, get in touch and we will talk you through it.
Yes. All tree surgery work is carried out by qualified arborists with recognised training in climbing, felling and chainsaw use, and the business holds full public liability insurance. Working with an insured, qualified team matters because tree work is genuinely skilled and can be dangerous when done incorrectly, and our accreditation gives you confidence that every cut is made with the tree's long-term health in mind. It also protects you if anything goes wrong. If you would like to see our credentials before booking, just ask and we will happily provide details.
Tree removal is priced per job, as every tree is different. The cost depends on the height of the tree, its species and condition, how close it is to buildings, and whether it can be felled in one piece or must be dismantled carefully in sections. Stump removal is usually quoted separately, and we can also take the timber away if you would prefer. We provide a fixed price after surveying the tree, with no hidden extras, and we will always explain exactly what is included before any work starts.
Yes, we respond to emergency tree work following storms, high winds and other weather damage. If a tree has fallen, is leaning dangerously or has broken limbs hanging over your property or road, we can attend quickly to make the area safe, working around the clock where necessary. In any emergency, your first priority should always be your own safety and the safety of others. If you need urgent help, call us and we will do our best to arrange a fast response.
Most trees only need pruning every 3 to 5 years, though fruit trees and trees in tight spaces may benefit from more frequent, lighter work. Frequent, heavy pruning can actually harm a tree, so the best approach is a well-timed, professional prune that maintains the tree's natural shape and health. The right frequency also depends on the species, age and location of the tree. If you are unsure what your trees need, we can carry out a free inspection and recommend a sensible schedule.
Crown reduction is a pruning technique that reduces the overall size of a tree's canopy while keeping its natural shape. The branches are cut back to suitable growth points, which maintains the tree's appearance and reduces the risk of decay. It is commonly used to let in more light, reduce the weight on older limbs or keep a tree in proportion with its surroundings. It should only be carried out by a qualified arborist, because done badly it can permanently damage the tree.
Yes, we offer stump grinding and stump removal as an add-on to tree removal. Grinding removes the visible stump and the majority of the root mass below ground level, leaving the area ready for turf, paving or planting. Alternatively, the stump can be left in place if you want to use it as a feature or planter. We will discuss both options with you and include the work in your quotation, so you can decide what suits your garden best.
Pollarding is a traditional pruning method where the upper branches of a tree are cut back to the main trunk or to established branch stubs. It keeps the tree at a manageable size and encourages dense, compact regrowth, which makes it a popular choice for trees in gardens, streets and other confined spaces. Pollarding must be carried out correctly and at the right time, as repeated pollarding is a long-term commitment that can weaken a tree if done poorly. A qualified arborist will advise whether pollarding is right for your tree.
Common warning signs include large dead or dying branches, cracks in the trunk, a lean that has suddenly appeared or increased, fungal growth near the base, and roots lifting around the tree. Trees can also be damaged internally with few visible clues, which is why a professional inspection is so valuable. If a tree is close to your house, driveway or a public path and you have any concerns, we can carry out a safety assessment and tell you honestly whether any work is needed.